Columns, New Orleans: Historic Atmosphere With Warm Service

What the reviews show

Columns is a hotel, restaurant and bar in New Orleans, United States, with a 4.6 Google rating from 1,128 reviews. The public feedback is especially positive about the building, interiors and staff. Several hotel guests describe the property as beautiful, comfortable and full of old-world character. One review praises its dark, moody and gothic feel, while another highlights the elegant furnishings and the sense that the staff work together like a family.

Service is a major part of the appeal. Guests repeatedly describe front desk, maintenance and concierge staff as welcoming, kind, gracious and helpful. That consistency matters here. The property’s atmosphere draws attention, but the people are what many reviewers remember most.

Rooms and shared spaces

The accommodation suits travellers who want character rather than a generic hotel interior. A Premier Avenue Suite received particularly strong praise for its old-school charm and distinctive mood. Public reviews also mention comfortable furnishings and a relaxed setting for lingering.

The upstairs veranda and porch are recurring highlights. Guests enjoyed breakfast on the veranda and dinner on the porch, with the food described as delicious. The spaces also work for visitors who are not staying overnight. One bar review describes cocktails, pool and lounging as a good fit for a date night or an informal gathering with friends.

The hotel is also known for haunted rooms and their associated stories. A concierge gave one visitor a tour with background stories, adding a local, theatrical edge to the stay. That experience appears to be something guests can ask about rather than an automatic feature of every booking.

Food, drinks and service

The dining feedback is mostly enthusiastic. Reviewers praise the food at the restaurant and enjoy having meals on the porch. The bar attracts attention for its cocktails, including a Sun Salutation and an espresso martini mentioned in one review. Its setting is a clear draw, with guests describing the atmosphere as fun and memorable.

There is a service warning, though. One detailed review reports a 53-minute wait for the check after repeated requests, with empty glasses left unattended. That reviewer says similar problems occurred on several visits. The wider hotel feedback is much more favourable, especially for front-of-house staff, but bar service may be uneven at busy times.

Who should stay

Columns is best suited to couples, social travellers and visitors who want a historic-feeling base with a strong bar and restaurant scene on site. It works particularly well for a short stay built around the building, its porch and veranda, and an evening drink.

The public record supports a mid range to upscale positioning only in terms of overall experience, not a verified price level. Actual room and dining costs are not provided here. Travellers who value highly attentive service should note the split between warm hotel experiences and slower bar visits.

For a first stay, the strongest plan is simple: ask about the haunted-room stories, book time for breakfast or dinner on the veranda or porch, and allow extra patience if ordering at the bar.

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