Avani Gaborone Resort & Casino: A Polished Stay with Gaps

Overall impression

Avani Gaborone Resort & Casino is a well-regarded hotel in Gaborone, Botswana. It holds a Google rating of 4.2 from 2788 reviews. Public ratings and guest comments point in two directions. Many visitors describe an elegant, comfortable property with tidy rooms, attentive staff and a strong sense of security. Others mention slow restaurant service, weak attention around the pool and noise in rooms near the road or parking areas.

It looks capable of providing a polished stay. Room location and the service on the day appear to make a real difference.

Rooms and comfort

Rooms are among the more consistently praised parts of the hotel. Guests describe the accommodation as spacious and comfortable, with an elegant design. One returning guest highlighted the cleanliness and said the room had towels, bath essentials, a safe and extra sheets. Another review gave the comfort and luxury high marks, while also identifying security as a major strength.

Noise is the main concern. One public review warns that rooms near the roadside and parking areas can be noisy. Travellers who are sensitive to traffic or evening activity may want to request a quieter room before settling in. Here, that is worth doing.

Food and service

Several reviews speak positively about the food. Breakfast is described as hearty, while one guest specifically recommended the oxtail. Dining appears capable of being a highlight when the service is running properly.

Service, however, is uneven. One reviewer said a pizza took about 1 hour and 30 minutes to arrive, followed by a lengthy wait for attention at the poolside bar. The same guest reported mouldy ice and a delay in getting a milk alternative at the buffet. Those are substantial complaints. They contrast sharply with reviews calling the staff exceptional and welcoming.

The public feedback suggests a hotel with a generally strong hospitality reputation, but with occasional operational problems in the restaurant, pantry and poolside areas.

Who should choose it

Avani Gaborone Resort & Casino should appeal to travellers who want secure surroundings, comfortable rooms and a full-service hotel. It also suits guests intending to spend time on the property, whether over a substantial breakfast or a sit-down meal.

It is a weaker fit for anyone expecting consistently fast service or complete quiet without requesting a particular room. The public reviews do not show a dependable seasonal advantage, so timing cannot be recommended from the available evidence. For a short stay in Gaborone, the property remains a credible upscale option, as long as expectations about service speed stay measured.

Plan the rest of the trip

• More hotels in Botswana
• What else is worth booking in Gaborone, Botswana
• All Botswana travel reviews
• Browse every destination we cover